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Automation Memory

Stavily’s Automation Memory enables workflows to learn from experience and improve over time. Instead of static automation that repeats identical actions, memory-driven workflows adapt based on historical data and outcomes.

Support automation begins with basic responses but learns from successful interactions. After processing hundreds of cases, it identifies effective solutions for different issue types and starts predicting problems before customers report them.

  1. Initial Execution: Automation runs with basic logic while capturing contextual data.
  2. Learning Phase: Historical data informs decision-making in subsequent runs.
  3. Continuous Improvement: Each execution refines behavior and enhances predictions.
  4. Predictive Capability: System anticipates needs before explicit requests.
sequenceDiagram
    participant U as User
    participant W as Workflow
    participant M as Memory
    participant A as Agent

    Note over U,A: First Execution - No Context
    U->>W: Trigger incident response
    W->>M: Check for context
    M-->>W: No previous data
    W->>A: Execute basic response
    A-->>W: Return results
    W->>M: Store execution data
    W->>U: Complete response

    Note over U,A: Second Execution - With Context
    U->>W: Trigger similar incident
    W->>M: Check for context
    M-->>W: Return previous execution data
    W->>A: Execute with historical context
    A-->>W: Return improved results
    W->>M: Store updated execution data
    W->>U: Complete enhanced response

Traditional automation reacts to events as they occur. Memory-enabled automation predicts issues, prevents problems, and continuously optimizes performance based on learned patterns.

Every interaction builds richer context. Customer profiles become more detailed, system behavior patterns are recognized, and workflow decisions improve with each execution.

Automations improve with experience, similar to skilled employees, but with perfect recall and consistent performance. They never forget successful patterns or fail to recognize recurring issues.

  • Week 1: 20% improvement in response times
  • Month 1: 40% reduction in unnecessary alerts
  • Quarter 1: Emergence of predictive capabilities
  • Year 1: Autonomous optimization and self-tuning systems
graph LR
    subgraph "Memory Hierarchy"
        A[Session Memory] --> B[Workflow Memory]
        B --> C[Team Memory]
        C --> D[Organization Memory]
        D --> E[Global Context]
    end

    subgraph "Data Flow"
        F[Execution Results] --> G[Context Storage]
        G --> H[Workflow Context]
        H --> I[Agent Context]
        I --> J[Feedback Loop]
        J --> F
    end
  • Session Memory: Temporary data for immediate context and current operations.
  • Persistent Memory: Long-term storage of learned patterns and historical insights.
  • Distributed Memory: Shared knowledge across teams and different systems.
  • Secure Memory: Encrypted storage with proper access controls and compliance.
  • Sub-millisecond memory access times
  • Automatic data compression and optimization
  • Intelligent data retention policies
  • Global replication for high availability and resilience